Fluorescent Lighting Market

Airlines are assisted in handling all passenger-related operations, such as booking and boarding, by a network of software applications called a passenger service system, or PSS. Passengers' expectations for personalised travel and retail experiences are growing. The passenger service system is the mainstay of an airline's information technology infrastructure. From booking to aeroplane boarding, this system is in charge of managing all customer communications with airlines..
Airlines manage many aspects of passenger-related operations with a package of products and services known as a Passenger Service System (PSS). It often consists of modules for reservations, inventory control, departure control, and other passenger services in order to enhance the client experience and speed up operations.

Key Players
Amadeus IT Group (Spain)
Bravo Passenger Solutions (Singapore)
Hexaware Technologies (India)
Hitit Computer Services (Turkey)
IBS Software Services (India)
Intelisys Aviation Systems (Canada)
Radixx International (United States)
Sabre Corp (United States)
Sirena-Travel (Germany)
SITA NV (Belgium)
Travel Technology Interactive (France)
Travelport Worldwide (United Kingdom)
Unisys Corp (United States)

Segmentation

•    By System
o    CRS
o    Airline inventory system
o    Departure control system

•    By Component
o    Central Reservation System
o    Airline Inventory System
o    Departure Control System

•    By Mode of Transport
o    Airline PSS
o    Railway PSS
o    Cruise PSS
o    Crane PSS

Market Dynamics
Driver 
Increase in air travel globally has driven the demand for efficient PSS to handle reservations, check-ins, and other passenger-related services. PSS is a software suite that streamlines all communications between carriers and their customers, from booking tickets to boarding. 
Airlines are placing an increasing emphasis on providing passengers with personalised services, which has led them to implement advanced PSS solutions. Airlines are gradually using digital technologies to give customers self-service options for bookings, check-ins, and customised services, which increases customer happiness.
By using PSS platforms to offer passengers personalised ancillary services like seat preference, onboard amenities, and luggage options, airlines are creating new revenue streams. Airlines may now acquire real-time data, reduce infrastructure costs, and enhance scalability thanks to the growing use of cloud-based PSS systems.

Restraints
There may be significant upfront costs associated with installing or updating PSS, especially for smaller airlines or transportation companies. Given the sensitive nature of passenger data, concerns regarding data security and privacy may hinder the introduction of PSS.

Opportunity
PSS systems are using artificial intelligence and advanced analytics to learn more about passenger preferences, behaviour, and operational performance in order to make better decisions. Opportunities exist in emerging countries where the aviation and transportation sectors are growing and there is a need for modern PSS solutions. PSS suppliers may capitalise on the growing emphasis on enhancing the overall passenger experience by offering innovative and user-friendly solutions. PSS enterprises can expand their reach by forming alliances with airlines, vacation operators, and internet companies. Because of the growing digital transformation in the aviation and transportation sectors, PSS vendors might now be able to provide more advanced and integrated solutions.

Recent Industry Insight
On Sept. 2021, Brazil’s GOL Linhas Aéreas now fully powered by Sabre’s passenger service system
On Feb. 2023, ANA to Streamline Passenger Service Systems from
FY2025 for a Seamless Travel Experience
On June 2023, Ethiopian to Enhance Passenger Experience Equipped with Airbus’ Airspace Link HBCplus and Inmarsat’s GX Aviation High-Speed Inflight Broadband Service

Key Target Audience
End User
Potential Investors
New Entrants
Innovation and R&D
Suppliers and Manufacturers
Others